Terms of service
Terms of Service
Last updated: August 2026
Welcome to Trio Choice. By accessing our website, browsing our products, or placing an order, you agree to these Terms of Service.
Please read these terms carefully before using our website.
1. About Trio Choice
Trio Choice is an online print-on-demand store. Our products are produced specifically after an order is placed through our print-on-demand fulfillment partners.
Because our products are made to order, certain products may not be eligible for returns or exchanges due to customer preference, incorrect size selection, or change of mind.
2. Using Our Website
By using our website, you agree to:
- Provide accurate and complete information.
- Use our website only for lawful purposes.
- Not attempt to interfere with or damage our website or services.
- Not use our products, designs, or content for unauthorized commercial purposes.
3. Products & Product Information
We make reasonable efforts to display our products, colors, sizes, and descriptions as accurately as possible.
However, colors may appear slightly different depending on your device, screen settings, lighting, or production process.
Because products are manufactured individually, minor variations in color, placement, measurements, or appearance may occur.
These minor variations do not necessarily constitute a manufacturing defect.
4. Orders
When you place an order with Trio Choice, you agree that the information provided during checkout is accurate and complete.
We reserve the right to refuse, cancel, or limit an order when reasonably necessary, including in cases involving:
- Suspected fraudulent activity
- Incorrect product or pricing information
- Technical errors
- Incorrect customer information
- Fulfillment or availability issues
Because our products are made to order, production may begin shortly after an order is placed. Cancellation requests should therefore be submitted as soon as possible.
5. Pricing & Payments
All prices displayed on our website are subject to change without notice.
Payment must be successfully completed before an order enters production, unless otherwise stated.
You are responsible for providing valid payment and billing information.
Additional charges imposed by banks, payment providers, customs authorities, or other third parties may be the customer's responsibility.
6. Print-on-Demand Production
Our products are produced on demand rather than being held as traditional inventory.
Once an order enters production, changes to the product, size, color, or design may no longer be possible.
For damaged, defective, misprinted, or incorrectly fulfilled products, please refer to our Return & Refund Policy.
7. Shipping
Orders are produced and then shipped to the address provided during checkout.
Delivery times are estimates and may vary depending on the destination, fulfillment location, shipping carrier, customs, holidays, weather, or other circumstances outside our control.
Customers are responsible for providing a complete and accurate shipping address.
For complete information, please review our Shipping Policy.
8. Returns & Refunds
Because our products are made specifically for each order, we generally do not accept returns or exchanges for:
- Incorrect size selected by the customer
- Incorrect color selected by the customer
- Change of mind
- Personal preference
If your order arrives damaged, defective, misprinted, or incorrect, you may be eligible for a replacement or refund.
Please review our Return & Refund Policy for the complete process and requirements.
9. Intellectual Property
All original content belonging to Trio Choice, including:
- Logos
- Brand identity
- Product designs
- Graphics
- Images
- Videos
- Text
- Website design
- Trademarks and branding
is owned by or appropriately licensed to Trio Choice unless otherwise stated.
You may not copy, reproduce, modify, distribute, sell, or commercially use our intellectual property without written permission.
10. Customer-Submitted Content
If you submit artwork, images, text, or other material to Trio Choice, you confirm that you have the necessary rights and permissions to use and reproduce that content.
You must not submit content that infringes another person's copyright, trademark, privacy, publicity, or other legal rights.
We reserve the right to refuse an order containing content that we reasonably believe violates applicable law or third-party rights.
11. Prohibited Activities
You agree not to use our website or services to:
- Break applicable laws or regulations
- Commit fraud or facilitate fraudulent activity
- Infringe intellectual property rights
- Upload malicious software or harmful content
- Attempt unauthorized access to our systems
- Interfere with website functionality
- Misrepresent your identity or information
12. Third-Party Services
Trio Choice may use third-party services to operate our store, including Shopify, payment processors, shipping carriers, and print-on-demand fulfillment providers.
These services may have their own terms, conditions, and privacy policies.
Your use of third-party services may therefore also be subject to their respective policies.
13. Website Availability & Accuracy
We make reasonable efforts to keep our website operational and information accurate.
However, we do not guarantee that our website will always be available, uninterrupted, completely accurate, or free from errors.
We reserve the right to modify, suspend, or discontinue any part of our website or services when necessary.
14. Limitation of Liability
To the maximum extent permitted by applicable law, Trio Choice will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website, products, or services.
Nothing in these Terms is intended to remove or limit consumer rights that cannot legally be excluded or limited under applicable law.
15. Force Majeure
Trio Choice will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, carrier disruptions, customs delays, strikes, technical failures, or other unexpected events.
16. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how information may be collected, used, stored, and processed when you use our services.
17. Changes to These Terms
We may update these Terms of Service when necessary.
Updated terms will be posted on this page with a revised "Last updated" date.
Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
18. Governing Law
These Terms shall be governed by the applicable laws of Pakistan, subject to any mandatory consumer protection laws that may apply to customers in their country or jurisdiction.
19. Contact Us
If you have questions about these Terms of Service, orders, products, or our policies, you can contact us:
Trio Choice
Email: shopbytrios@gmail.com
Phone / WhatsApp: +92 321 1663880
We aim to respond to customer inquiries as soon as reasonably possible.
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By accessing our website or placing an order with Trio Choice, you acknowledge that you have read and agree to these Terms of Service.